Customer Success Management
Customer Success Management: How often do you wonder why your customers choose the competition or give up your services? Hint: they don’t leave because of the high cost; they leave because your service has not provided value or they are not aware of it. If your client fails, your business won’t. Easy? Logic? So how […]
Business After The Pandemic – It’s Worth Preparing Your Company
In 2020, the savings of Polish households increased by over PLN 100 billion. This means that after the pandemic is over, customers will want to spend a significant amount of this money on solid purchases. Like many other nations, Poles were much more active in saving their expenses during the pandemic, creating financial pillows for […]
An Office Where You Just Want To Work!
Want To Work: The prevailing world pandemic has not changed this approach. It is true that until recently most employees performed their tasks in the office, but today we know that the current standards of company functioning have changed, and partial work from home has become the new norm. However, this does not mean that […]
What Is Graphene? | Overheated Graphene
graphene: All global and European innovation rankings present Poland as an outsider. We are already so used to this gray image that with the recent publication of the results of the EU innovation ranking, the media triumphantly announced: “Poland in fourth place from the end”. And yet we have great scientists, and we do not […]
Moving a Company, What Is Worth Remembering?
Moving a Company: The office plays an essential role in the organization’s life; therefore, its change should be carefully considered and preceded by a thorough analysis. The relocation process should be well planned and started well in advance of the scheduled date of the move. Below are some of the most critical aspects of the […]
Technologies In The Office Of The Future
Technologies: New solutions in companies meet demographic trends. They help build modern work environments that stimulate creativity and productivity. Modern companies are undergoing a significant transformation due to macro-and microeconomic trends and as a result of specific changes in the technological, social and demographic dimensions. It is about the so-called megatrends that will shape the […]
Digitization – What It Really Is And What It Entails
Digitization : The transformation of digital decides more and more Polish companies. Its course, scope, and role depend on the goals set. The process is a continuous change and improvement process, and not a project closed in a year or two. As shown by the results of the Orange Insights study by ICAN Research, about […]
How To Build a Roadmap To Industry 4.0
Roadmap: In the case of such a complex change as the transformation to industry 4.0, it is worth paying attention to the attitudes of key managers for the company. The following, most disturbing, observations emerge from the several hundred interviews we have carried out with managers of various sizes of manufacturing companies in Poland. About […]
Man And Bot. The Dream Team Of Sales or a Vision Of The Future?
Man And Bot: Those companies that want to develop are faced with a huge task: in the past, the most attention was absorbed by the sale itself; today, there is a need to effectively engage customers and employees in order to use their true potential and passion wisely. Outsourcing projects for Aviva, companies from the […]
Financial Institutions Are Spending More And More On Cybersecurity.
According to a study by Deloitte, cybersecurity issues are becoming more important – and more expensive – every year. This is mainly related to the development of new technologies but also related to risks. Predictably, the study also showed that the financial sector is particularly sensitive to security issues. Data leaks are increasing. Cloud computing […]